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You guys are killing me!


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#1 jp6spd

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Posted 09 June 2012 - 12:04 PM

Ordered through you guys on Monday morning, part I needed was in stock. Package supposedly gets sent out on Wednesday, but tracking number doesn't work, call Friday and get told that the package just got sent out Friday morning and I will recieve it today, saturday. Well it's Saturday and still no package, and according to the tracking number, only the electronic shipping info has been Recieved, it hasn't even been physically shipped yet. Common, I love you KWA but this is killing me, I needed that part by yesterday but too late for that. Sorry of I'm ranting, I just needed to vent. Hopefully someone at KWA can figure this out for me.

#2 jp6spd

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Posted 11 June 2012 - 07:48 AM

If someone from kwa can contact me that would be great

#3 xKingSizex

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Posted 11 June 2012 - 08:13 AM

I don't know your name or order number, please call our office or hit up our Help Desk for better service. We aren't always on the forum. Hit me up on PM or Help Desk please.

#4 jp6spd

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Posted 11 June 2012 - 08:34 AM

I was venting, I've called the help desk numerous times, I'll send you a pm

#5 xKingSizex

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Posted 11 June 2012 - 01:28 PM

Got your PM and replied. Package is out for delivery to you today. Sorry for the delay....

#6 jp6spd

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Posted 11 June 2012 - 09:13 PM

Thanks for the quick response and sorry for the venting. As I've said before, KWA is amazing at helping their customers and this time was no different.




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