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Help desk again.....


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#21 Jeremy314

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Posted 25 March 2011 - 04:51 AM

Yay! I can finally get into the help desk again... too bad I've already got most of my problems fixed and don't have anything to submit a ticket for :P

#22 mop

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Posted 28 July 2011 - 01:26 PM

Tried to register at helpdesk. Got eMail with following line:
"This is a message in MIME Format. If you see this, your mail reader does not support this format."

Ignored this and clicked on the aktivation link. Got this:
[Notice]: Array to string conversion (Database/class.SWIFT_Database.php:925)
[Warning]: htmlspecialchars() expects parameter 1 to be string, array given (User/class.SWIFT_UserVerifyHash.php:45)

EDIT:
Got the error. The activation link had an "=" for a line break in it.

Edited by mop, 28 July 2011 - 01:30 PM.


#23 xKingSizex

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Posted 28 July 2011 - 01:48 PM

What mail server are you using? Try a different mail server and see if you get the same results.

#24 gcw360

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Posted 28 July 2011 - 01:55 PM

Optimized for Firefox!

#25 mop

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Posted 28 July 2011 - 01:57 PM

gmx.net

Here is the mail text:

Quote

X-MSMail-Priority: normal

X-MimeOLE: Produced By Kayako Resolve v4.01.179

Reply-To: HelpDesk@kwausa.com
Date: Thu, 28 Jul 2011 21:38:04 +0000

X-Mailer: XPM4 v.0.5 < www.xpertmailer.com >

Content-Type: multipart/alternative;

    boundary="=_1.d4bd835cfa44025a47da58a957830742"

MIME-Version: 1.0

This is a message in MIME Format. If you see this, your mail reader does not support this format.

--=_1.d4bd835cfa44025a47da58a957830742
Content-Type: text/plain;
    charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Philip Hoffmann,

Thank you for contacting us. This is an automated response confirming the=20=
receipt of your ticket. One of our agents will get back to you as soon as=20=
possible. For your records, the details of the ticket are listed below. Wh=
en replying, please make sure that the ticket ID is kept in the subject li=
ne to ensure that your replies are tracked appropriately.

=09Ticket ID: 5938
=09Subject: How to order
=09Department: KWA Pro Shop
=09Type: Issue
=09Status: Open
=09Priority: Normal

You can check the status of or reply to this ticket online at: www.=
kwausa.com/support/index.php?/Tickets/Ticket/View/5938

Kind regards,

KWA USA

------------------------------------------------------
Support Center: http://www.kwausa.co...port/index.php?
--=_1.d4bd835cfa44025a47da58a957830742
Content-Type: text/html;
    charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

<font face=3D"Candara, Verdana, Arial, Helvetica" size=3D"3">Philip Hoffma=
nn,<br />
<br />
Thank you for contacting us. This is an automated response confirming the=20=
receipt of your ticket. One of our agents will get back to you as soon as=20=
possible. For your records, the details of the ticket are listed below. Wh=
en replying, please make sure that the ticket ID is kept in the subject li=
ne to ensure that your replies are tracked appropriately.<br />
<br />
&nbsp;&nbsp;&nbsp;<b>Ticket ID: </b>5938<br />
&nbsp;&nbsp;&nbsp;<b>Subject: </b>How to order<br />
&nbsp;&nbsp;&nbsp;<b>Department: </b>KWA Pro Shop<br />
&nbsp;&nbsp;&nbsp;<b>Type: </b>Issue<br />
&nbsp;&nbsp;&nbsp;<b>Status: </b>Open<br />
&nbsp;&nbsp;&nbsp;<b>Priority: </b>Normal<br />
<br />
You can check the status of or reply to this ticket online at: www.=
kwausa.com/support/index.php?/Tickets/Ticket/View/5938<br />
<br />
Kind regards,<br />
<br />
KWA USA<br /><br />
<HR style=3D"margin-bottom: 6px; height: 1px; BORDER: none; color: #cfcfcf=
; background-color: #cfcfcf;" />
Support Center: http://www.kwausa.co...t/index.php?<br />
</font>
--=_1.d4bd835cfa44025a47da58a957830742--

EDIT:
Wrong email :D
But doesen't really matter, does it?

Edited by mop, 28 July 2011 - 02:06 PM.





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