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NEED HELP WITH ORDER IMMEDIATLEY!


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#1 Cakedogs

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Posted 11 September 2010 - 06:13 PM

Went to order my slide stop and gas valve

My order was declined

Tried two more times, declined


Now I go to check my checking account:
APPARENTLY THEY ALL WENT THROUGH SO $60 IS BIENG TAKEN OUT OF THE ACCOUNT
(I only needed ONE order)

I need these canceled immediatley, the support lines are closed on weekends and I'm REALLY hoping that someone here on the forums can help me out (I have a house payment on Monday and if I don't get my money back then I might loose my house)

PLEASE HELP ;_;

#2 gcw360

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Posted 11 September 2010 - 07:01 PM

Just call Customer service.  I'm sure they can sort it out. 626-581-1777

#3 Guest_allizard_*

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Posted 11 September 2010 - 08:11 PM

Unfortunately it's the weekend. Call Monday, we can take care of it.

#4 xKingSizex

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Posted 12 September 2010 - 01:39 PM

If the charges showed as declined then most likely they aren't being charged. Your bank usually holds the funds temporarily when a charge is attempted. Call the office tomorrow morning and we can verify what happened.
Understand the urgency, but can't check anything until we get in the system tomorrow morning. We open at 9am PST.




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