Jump to content


Mags


  • Please log in to reply
1 reply to this topic

#1 Airhog

Airhog

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 03 June 2010 - 11:46 AM

Hello. resently i recieved a M9 PTP for my B-day :thumbsup: . I was shooting it with my friends and later that same day I picked up the mag and the bottom of it fell off. one of the ralings that holds the "endcap" for lack of bettar words is broken. I set it down put the peices in a zip-lock bag and went about the day shooting then about 2 hours later the other one broke in my friends hand. the same thing has happned. Just wondering if this is a common thing that happnes and what I can do about it.

Edited by Airhog, 03 June 2010 - 11:47 AM.


#2 xKingSizex

xKingSizex

    Customer Service Manager

  • Administrators
  • PipPipPipPip
  • 1,824 posts
  • Gender:Male
  • Location:Long Beach, CA
  • Interests:Umm, airsoft...
  • Country:

Posted 09 June 2010 - 02:10 PM

Airhog,
  This is a common problem with the magazine base. If you would like to get it repaired, you can send it in to us and we will retrofit the mag base back on to the mag body.
Sign up on our Help Desk at www.kwausa.com/support and submit a new ticket to get the RMA process started.
Sorry about the hassle, the factory is working on a fix but haven't heard a completion time.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users