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RESOLVED - HK45 mag almost exploded-


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#1 BoobieM4H

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Posted 20 January 2013 - 07:59 PM

https://www.youtube....be_gdata_player

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#2 gcw360

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Posted 20 January 2013 - 08:05 PM

View PostBoobieM4H, on 20 January 2013 - 07:59 PM, said:

I hope you are sending it in for inspection?

#3 BoobieM4H

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Posted 20 January 2013 - 08:35 PM

View Postgcw360, on 20 January 2013 - 08:05 PM, said:

I hope you are sending it in for inspection?
I just might do that..ive never sent anything to kwa before..i know i have to do a ticket..but i already know KWA will probably do nothing..but just inspect it and telll me ill need a new one.

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#4 Outlaw1995

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Posted 20 January 2013 - 08:48 PM

Perhaps they will replace it? Try it out, let's see.

#5 BoobieM4H

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Posted 20 January 2013 - 08:48 PM

View PostOutlaw1995, on 20 January 2013 - 08:48 PM, said:

Perhaps they will replace it? Try it out, let's see.
Ok..will do

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#6 gcw360

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Posted 20 January 2013 - 09:15 PM

View PostBoobieM4H, on 20 January 2013 - 08:35 PM, said:

I just might do that..ive never sent anything to kwa before..i know i have to do a ticket..but i already know KWA will probably do nothing..but just inspect it and telll me ill need a new one.

( o Y o )
Honestly, I can say what they will do....I have an idea, but the answer will need to come from them.  That said, they will want to see that.  It is unusual from what I have seen and I have been a moderator for a looooog time!  KWA records these events and works out fixes to address them.  This, to me, looks to be a potential safety issue as well.  Log a ticket, send it in, get it fixed....That's what I would recommend.

#7 BoobieM4H

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Posted 20 January 2013 - 10:15 PM

View Postgcw360, on 20 January 2013 - 09:15 PM, said:

Honestly, I can say what they will do....I have an idea, but the answer will need to come from them.  That said, they will want to see that.  It is unusual from what I have seen and I have been a moderator for a looooog time!  KWA records these events and works out fixes to address them.  This, to me, looks to be a potential safety issue as well.  Log a ticket, send it in, get it fixed....That's what I would recommend.
thanks..will do..ill keep yall updated on how it goes

( o Y o )



#8 gcw360

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Posted 21 January 2013 - 12:12 AM

View PostBoobieM4H, on 20 January 2013 - 10:15 PM, said:

thanks..will do..ill keep yall updated on how it goes

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Please do.

#9 R_King91303

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Posted 21 January 2013 - 09:25 AM

What interest me the most about the mag, is the visible crease in the metal of the mag about 1/4" down from the base plate pins. Not sure if the the crease is from the outward pressure of the escaping gas, or from being dropped. In any event it is a safety concern.

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#10 BoobieM4H

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Posted 21 January 2013 - 09:45 AM

View PostR_King91303, on 21 January 2013 - 09:25 AM, said:

What interest me the most about the mag, is the visible crease in the metal of the mag about 1/4" down from the base plate pins. Not sure if the the crease is from the outward pressure of the escaping gas, or from being dropped. In any event it is a safety concern.

Posted Image


Posted from my iPhone
That is not a crease in the mag..but wear from the magwell..with the plastic base plate on that is where the wear mark is..this mag has never been dropped..ill send it in this week and find out what kwa says

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#11 Guest_Radix_*

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Posted 22 January 2013 - 10:28 AM

View PostBoobieM4H, on 20 January 2013 - 08:35 PM, said:

..but i already know KWA will probably do nothing..but just inspect it and telll me ill need a new one.

( o Y o )

We've always pride ourselves in providing the best customer service in the airsoft industry.  So I'm a bit disturbed to read your lack of confidence in our service. I would greatly appreciate it if you can PM me about your experiences with KWA that lead you to believe we will do nothing for you.  Thank you.

#12 BoobieM4H

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Posted 22 January 2013 - 03:15 PM

View PostRadix, on 22 January 2013 - 10:28 AM, said:


We've always pride ourselves in providing the best customer service in the airsoft industry.  So I'm a bit disturbed to read your lack of confidence in our service. I would greatly appreciate it if you can PM me about your experiences with KWA that lead you to believe we will do nothing for you.  Thank you.
my aplogies..was upset..and im sure you guys will take care of me..you guys always have..thank you

( o Y o )



#13 xKingSizex

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Posted 23 January 2013 - 11:09 AM

View PostBoobieM4H, on 22 January 2013 - 03:15 PM, said:

my aplogies..was upset..and im sure you guys will take care of me..you guys always have..thank you

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Thanks for giving us the chance man. We always do what we can for you guys. :thumbsup:

#14 Outlaw1995

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Posted 23 January 2013 - 01:43 PM

View PostxKingSizex, on 23 January 2013 - 11:09 AM, said:

We always do what we can for you guys. :thumbsup:
This is very true! :)

#15 niko_gpsy

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Posted 24 January 2013 - 12:26 PM

It's weird that it happened.  Although I have not used the HK45 as much but I have used the USP Match for a very long time (these two models use the same mags except the base plate) and I have never seen that happen.  Were they ever dropped?  Just wondering.

#16 BoobieM4H

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Posted 25 January 2013 - 01:32 AM

View Postniko_gpsy, on 24 January 2013 - 12:26 PM, said:

It's weird that it happened.  Although I have not used the HK45 as much but I have used the USP Match for a very long time (these two models use the same mags except the base plate) and I have never seen that happen.  Were they ever dropped?  Just wondering.
Never ever dropped.

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#17 BoobieM4H

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Posted 28 January 2013 - 08:44 AM

Im shipping mag to kwa today..for warranty service..ill keep yall updated.

( o Y o )



#18 bid2630

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Posted 29 January 2013 - 08:19 PM

This has got to be a freak thing.

#19 BoobieM4H

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Posted 08 February 2013 - 12:52 AM

I received a NEW mag from KWA. With the help of Veronica and Rudy they took care of it and honored the warranty..

Thanks alot KWA and staff..again..for youre awesome CS.

( o Y o )



#20 Outlaw1995

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Posted 08 February 2013 - 04:07 PM

View PostBoobieM4H, on 08 February 2013 - 12:52 AM, said:

I received a NEW mag from KWA. With the help of Veronica and Rudy they took care of it and honored the warranty..

Thanks alot KWA and staff..again..for youre awesome CS.

( o Y o )
Good to know! Another happy ending after all... :)




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